Scope of Services
We provide electronic services including (for example: professional football technical consultations, workshops, and the sale of exclusive football-related content) in accordance with prior agreement with the client and in line with best practices in the market.
Quality and Transparency Standards
We comply with the requirements of Bahrain’s Consumer Protection Law No. 35 of 2012, particularly by ensuring services are accurate, transparent, and not misleading.
We provide full details of the service, its costs, and the timeframe before confirming any order by any means.
Our Responsibilities
We strive to deliver the service as described and within the agreed timeframe.
In the event of any delay, technical issue, or poor execution, we will offer you the option of correction, compensation, or a refund in accordance with Bahraini law.
Compensation Entitlement
If the delivered service does not meet the agreed specifications or quality, you are entitled to request proper correction and execution of the service, or compensation, without bearing any additional costs.
Confidentiality and Privacy
We ensure that your data will not be disclosed or used for purposes other than delivering the service, and we comply with local laws related to data protection.
Modification or Suspension of Service
We reserve the right to amend the terms of service provision or to suspend services in the future.
Any amendments will be announced in advance on our website and will become effective immediately upon publication.
Law and Dispute Resolution
This policy is governed by the laws of the Kingdom of Bahrain (Consumer Protection Law and commercial regulations).
In the event of a dispute, you have the right to refer the matter to the Consumer Protection Directorate – Ministry of Industry and Commerce for resolution.
